Project And Administration Support Officer at CUSO International.

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Project And Administration Support Officer at CUSO International.

CUSO International
Administrative
Dar es Salaam
Full Time
NGO
TSh  Confidential
Job Summary
The post holder will have the key role in providing a range of logistic and administrative support for the effective implementation of the Cuso Program in Tanzania.

Minimum Qualification: Bachelor
Experience Level: Mid level
Experience Length: 3 years
Job Description
Location: Dar es Salaam, Tanzania

Duration: Full-Time Employment until March 31, 2020

Reports to: Country Representative

Status: National

Duty Station Dar es Salaam, several travels to regions

Language requirements: English and Kiswahili essential

Social Security: As per Labour Laws in Tanzania

Annual leave: 37 days, including statutory holidays and vacation

Benefits: Medical Benefits; Life & Disability Insurance Plans

SUMMARY
Cuso International is a development organization that works to reduce poverty and inequality through the efforts of highly skilled volunteers, collaborative partnerships and compassionate donors. In Tanzania, Cuso International support the country to attain Sustainable Economic Growth and improved Access to Quality Health Services. To this end, Tanzania Local Enterprise Development (T-LED) and Reproductive, Maternal, Newborn, Child and Adolescent Health (RMNCAH) Project (VOICE) and Midwives Save Lives (MSL) Projects are being implemented in eight regions of Tanzania. Cuso International implements TLED and VOICE in partnership with Voluntary Services Overseas. Our main development funding partner is Global Affairs Canada.

Our primary intervention is through the provision of professional international, diaspora and national technical advisors, who work with local partners to deliver development programs. Our technical advisors are highly skilled volunteers, usually mid to late career professionals, who bring strong qualifications, years of post-qualification experience, commitment and new ideas to bear in their role as coaches and mentors. Cuso International volunteers will be based with key partner organizations including Tanzania Midwife Association (TAMA), Small Industry Development Organization (SIDO), Tanzania Women Chamber of Commerce (TWCC), Tanzania Chamber of Commerce Industry and Agriculture (TCCIA) and Regional Health Management Teams (RHMTs).

The post holder will have the key role in providing a range of logistic and administrative support for the effective implementation of the Cuso Program in Tanzania. The post holder will work with Country Office team and other field and HQ based staff to actively contribute to the strategic development of our Volunteers, logistics and administrative functions, and effective utilization of resources.

KEY RESPONSIBILITIES

Volunteer and Placement Roles

Deliverables
Cuso International’s volunteers working in country are adequately supported in their placements and working effectively with their local partner organizations. Volunteers are engaged in all aspects of project development, including helping to set priorities, supporting funding and/or partnership opportunities etc.

Responsibilities
• Work closely with Project Team to plan and develop relevant and coherent volunteer placement documentation that clearly link to project strategic goals.
• Manage in-country volunteers, including supporting on the development of work plans, goals and responsibilities while on placement.
• Ensure relationships and communication between project staff and volunteers, and the wider Cuso International team in Tanzania are cooperative and professional.
• Ensure excellent communication channels between project staff, other Cuso International staff and headquarters, so that placement and project information is flowing between all parties and deadlines are being met by all stakeholders.
• Working closely with the Finance and Admin Manger, in the development of volunteer in-country orientations upon arrival, facilitating some of the learning and orientation events as appropriate.
• Support volunteers to understand local context, how change happens and how gender inequalities operate in local context.
• Keep abreast of volunteer’s progress and/or challenges in their placements and support any learning or professional development they may require to achieve their objectives.
• Engage volunteers in project planning, development and resource diversification, as appropriate.
• Assist the Project Partners in handling any volunteer or partner complaints, conducting investigations where necessary; participate in discussions where policies and procedures do not offer a proper resolution to a volunteer’s concern or situation, involving HQ staff as deemed necessary.
• Work with the Finance and Admin Manager to ensure emergency and risk-management plan developed at the country-level, is well-communicated, implemented and reviewed on a regular basis, covering the safety and security of volunteers and project staff.
• Keep the CR informed of any potential security threat, whether low, medium or high, at all times.
• Will be responsible for all volunteer logistics and will communicate with Cuso HQ on all matters related to volunteer management
• Will provide support to Cuso Tanzania projects partners on matters related to volunteer placements
• Will be the safety and security focal person for Cuso Tanzania, responsible for reviewing annual safety and security plan and for managing the entire safety and security process in Tanzania
• Will be responsible for securing various permits for volunteers and other office visitors and will provide support to other Cuso partners in securing volunteer permits

Administration
• Provides a range of logistic and administrative support to Cuso Tanzania Office to ensure effective functioning of the office by:
• Travel, Flights and hotel bookings and expense reports for all staff, Cuso visitors and volunteers
• Meeting scheduling, agendas setting and writing of minutes
• Visitors agenda and logistics
• Preparation of correspondence
• Filing of project documents and information
• Prepares, manages and updates office asset inventory
• Provides support to activities as assigned by line manager.
• Assist finance Manager with cheq circulations and other logistics of the office

QUALIFICATIONS
Education
• Bachelor of Business Administration /equivalent

Experience
• At least 3 years’ experience in managing multi-Donor funds in the International development context
• Experience supporting project development and monitoring
• Administration experience, including project management
• Solid experience with Excel spreadsheets
• Solid experience with Microsoft Office and databases

Abilities
• Able to work independently, with minimal supervision
• Ability to identify issues and find solutions

Skills
• Excellent organizational skills and ability to effectively manage a number of competing demands
• Positive and enthusiastic response to working in a dynamic environment
• Excellent interpersonal skills, including the ability to negotiate, persuade, coach, mobilize and develop positive relationships with others internally and externally.
• Excellent communication skills, both written and verbal
• Strong commitment to learning

Desirable
Experience being, working with or managing volunteers


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