Employment Opportunities in Dar es Salaam,
Dodoma town, Kondoa, Igunga, Mpwapwa, Chato, Mahenge, Newala, Moshi and Tabora
Sales
Team Leaders
Office Location: Dodoma town,
Kondoa, Igunga, Mpwapwa, Chato, Mahenge, Newala
Reporting to: Zonal Sales Manager
Department: Sales
Description of core duties:
Ensuring Sales reps retention –
team attrition rate should be less than 15%
Ensure that there is growth in
the number of actual reps.
Ensure that there is growth in
the number of active reps.
Ensure continuous and thorough
training of sales reps through E-learning and working with the Training
Manager. For them to master the product knowledge.
Motivating, mentoring and
ensuring high energy levels of the team members.
Sales and recruitment target achievement.
Sourcing for new business as a
team.
Ensure 95% collection rates in
conjunction with report from Sales Reps Portfolio Performance from the Sales
Analyst.
Timely submission of reports that
is sales, marketing and training reports.
Master and ensure the use of
Market force, E learning and Mambu in the team.
People management regarding HR
issues in the team via reports.
Oversee the implementation of
quality management system QMS in the team.
Assessing Reps Presentations
either through role play or actual performance in the field.
Average reps score in random
written /spoken test that is average performance should be at least 80%.
Review of files from the sales
reps before Data entry.
Coordination of marketing
activities in the team.
Description of minimum knowledge,
skill and competency needed for the job
At least a diploma in Business
Administration or Sales and Marketing.
At least 1 year experience in
sales and leadership in financial institution
Good leadership skills
Ability to design business
strategies
Possess analytical skills
Good communication, and reporting
skills
Ability to manage a team
Applications should be sent to:
careers@platinumcredit.co.tz
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Call
Centre Supervisor
Office Location: Head
office-Kinondoni Dar es Salaam
Reporting to: Business
Development Manager
Department: Sales
Description of core duties:
Handling Incoming and Outgoing
calls
Documentation on information
Reports on Client needs and how
they were handled
Handling Customer complaints
Seeking customer feedback on the
service they receive.
Reminding clients on payment dates.
Gathering info about Market
trends e.g. how did the client find out about PCL
Informing clients and Marketing
about the Group’s new Products
Liaising with Head Office and
/branches
Tele-marketing via outgoing calls
Converting Incoming calls to
sales
Referring clients to our closest
branches
Training on – Customer Care,
Telemarketing, discuss on non-work related matters
Regular meetings to discuss how
the dept is working, how customers are being served, any challenges and sharing
info.
Provide reports on the
performance of the customer care centre and on market trends
Giving feedback to Top Management
on monthly sales done and assist them In budgeting.
Reports on social media and
Website and company feedback emails.
Regular Updating the database
Description of minimum knowledge,
skill and competency needed for the job
At least a Bachelor Degree in
Business Administration or Marketing.
Experience in a call center or
customer service environment.
Knowledge of administration and
clerical processes.
Good data entry and typing
skills.
Listening skills.
Verbal and written communication
skills.
Problem analysing and problem
solving. Stress tolerance and reliance. Teamwork.
Good computer and database skills
Applications should be sent to:
careers@platinumcredit.co.tz
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Zonal
Sales Managers(3)
Office Location: Dodoma, Moshi or
Tabora
Reporting to: Business
Development Manager
Department: Sales
Description of core duties:
Ensuring Sales reps retention
Ensure that there is growth in
the number of actual reps
Ensure that there is growth in the number of
active reps
Ensure continuous and thorough
training of sales reps through E-learning and Branch Managers,/Team leaders and
working with the Training Manager.
Motivation, mentoring and
ensuring high energy levels of the teams in all the branches.
Sales and recruitment target
achievement
Sourcing for new business in the
region.
Ensure 95% collection rates in
conjunction with report from Sales Reps Portfolio Performance from the Sales
Analyst.
Ensure that Loan rejection rate
is below 10% on a monthly basis.
Timely submission of reports that
is sales, tent, cycle plan & market penetration report and regional status
reports.
Maintaining Regional
inventory/assets according to the existing lists.
Oversee office operation and
administrative functions to ensure compliance.
Master and ensure the use of
Market force in the region.
People management regarding HR
issues in the region via reports
Oversee the implementation of
quality management in the region.
Description of minimum knowledge,
skill and competency needed for the job
At least a Bachelor Degree in
Business Administration or Marketing.
3 to 5 years’ experience in Sales
in a Financial Institution or Microfinance industry
Flexible to travel.
Good leadership skills.
Must be able to design business
strategies.
Possess analytical skills
Good communication Skills.
Reporting skills
Ability to manage a team.
Applications should be sent to:
careers@platinumcredit.co.tz