Information
management and technology officer [p3]
Under
the direct supervision of the Chief of Mission, and technical supervision of
the Information and Communications Technology (ICT) Global Operations Manager
and in close coordination with Project Managers the successful candidate will
coordinate and manage all activities
around Information Management and Technology services for the United States
Refugee Admissions Program (USRAP) program and the mission in general.
Core
Functions / Responsibilities:
Propose,
plan, design, implement and maintain an integrated mechanism for data and
information management, including various in-house and third-party applications
across all mission activities to ensure most effective and efficient processes
to deliver timely, accurate and reliable information for operational, monitoring
and reporting purposes. As applicable, do not duplicate and integrate with
corporate and central systems and reporting mechanisms.
Promote
and support the implementation of IOM corporate applications in field missions'
such as Migrant Management Operational Systems Application (MiMOSA), PRISM and
others.
Establish
regular liaison with partners and project managers to support the information
management needs. Train and support field work related to survey and
assessment; database assistants in the use, maintenance and support of database
system and related information management tools.
Manage
and maintain network WAN and LAN infrastructure, desktops and associated
equipment.
Systematically
ensure in close coordination with Resource Management that the budget planning
is incorporated in project and mission budgets including IT staffing,
infrastructure, and maintenance needs.
Train
and supervise national IT staff in Dar es Salaam and Sub Office Kigoma.
Regularly
monitor, propose and implement all necessary modifications in compliance of the
information management systems and infrastructure as per IOM IT policies,
standards and best practice for high performance, reliability, and information
security.
Act as
the main point of contact fother MiMOSA Information requirements and system
administration matters.
Coordinate
with Logistic and ensure proper technical specification for the purchase of IT
related equipment and propose most suitable solutions.
Plan and
supervise the installation, operation, and administration of security for the
various systems and network components including: virus protection and Internet
security.
Provide
Backup and Disaster Recovery Plans for mission databases and Email data.
Organize
and administer user support services for all staff in the mission and ensure
proper response time in troubleshooting and resolving of all IT related issues.
Technical
troubleshooting and configuration of MIDAS to ensure seamless data exchange
between the PoE and the central database.
On-the-job
training on troubleshooting to Immigration ITC staff and IOM ITC staff.
Support
MIDAS technicians with any other technical needs.
Performs
other tasks as assigned by the supervisor.
Required
Qualifications and Experience:
Education
Master’s
degree in Computer Science, Information Systems, Mathematics, Statistics,
Electrical Engineering or a related field from an accredited academic
institution with five years of relevant professional experience; or
University
degree in the above fields with seven years of relevant professional
experience.
Experience
Progressively
responsible experience in planning, design, development, implementation and
maintenance of computer information systems, or related area.
Effective
resource management skills and strategic and creative thinking. Ability to
prioritize tasks and strong organizational skills. Ability to develop clear and
concise proposals. Ability to supervise and direct staff under critical and
stressful situations. Effective problem-solving approach, ability to work in a
cross-divisional team and ability to quickly understand IOM business processes.
Knowledge
of Software & Systems Development Life Cycle and experience in managing
applications development and/or support teams.
Experience
configuring and working with Microsoft Internet Information Server (IIS) and
SQL Server 2008 and Visual Studio 2010, required;
Extensive
knowledge of Windows Active Directory and Messaging Systems;
Cisco
devices, VPN, VoIP, MS Office, Antivirus Software and utilities; holder of CCNA
and/or a Microsoft Certification a distinct advantage;
Knowledge
of IT Service Management frameworks such as ITIL, COBIT.
Languages
Fluency
in English is required. Working knowledge of Kiswahili is an advantage
Desirable
Competencies:
Behavioral
Accountability
– takes responsibility for action and manages constructive criticisms;
Client
Orientation – works effectively well with client and stakeholders;
Continuous
Learning – promotes continuous learning for self and others;
Communication
– listens and communicates clearly, adapting delivery to the audience;
Creativity
and Initiative – actively seeks new ways of improving programmes or services;
Leadership
and Negotiation – develop effective partnerships with internal and external
stakeholders;
Performance
Management – identify ways and implement actions to improve the performance of
self and others;
Planning
and Organizing - plans work, anticipates risks, and sets goals within area of
responsibility;
Professionalism
- displays mastery of subject matter;
Teamwork
– contributes to a collegial team environment; incorporates gender-related
needs, perspectives, concerns and promotes equal gender participation;
Technological
Awareness - displays awareness of relevant technological solutions;
Resource
Mobilization - works with internal and external stakeholders to meet resource
needs of IOM.
Other:
Internationally
recruited professional staff are required to be mobile.
Any
offer made to the candidate in relation to this vacancy notice is subject to funding
confirmation.
The list
of NMS countries above includes all IOM Member States which are non-represented
in the Professional Category of staff members. For this staff category,
candidates who are nationals of the duty station’s country cannot be considered
eligible.
Appointment
will be subject to certification that the candidate is medically fit for
appointment, accreditation, any residency or visa requirements, and security
clearances.
Application
Deadline: 2018-06-13
APPLY HERE