Job
vacancies at Standard Chartered Bank
Teller
& Head Financial Markets and FM Sales – Standard Chartered Bank,
Head
Financial Markets and FM Sales
Company:
Standard Chartered Bank
Location:
Dsm, Dar es Salaam, Tanzania
Career
Level: Mid-Senior Level
Industries:
Banking, Insurance, Financial Services
Description
Leading
the way in International Banking. We support the people and companies driving
investment, trade and wealth creation across Asia, Africa and the Middle East.
And our heritage and values are expressed in our brand promise – here for good.
See our Brand and Values
We are
currently looking for a Head of Financial Markets and Financial Markets Sales
for Tanzania.
Working
closely with the Business and with the Country, the role holder will
•
Develop and execute a country FM/CIB strategic plan in collaboration with
Business Heads for optimizing revenue and Return on RWA whilst maintaining
robust risk management and governance processes in line with Bank and
regulatory requirements and expectations.
• Lead
the FM team and associated functions to deliver the FM/CIB strategic plan in
country.
• This
role has supervisory responsibilities and therefore the Bank’s supervisory
principles must be followed.
Strategy
With
Head of IC/IF, and working closely with the Global Product Heads and Country
Management Team:
•
Develop and execute a Country FM strategic plan that is coherent and designed
to ‘win’ at the country level consistent with the Global FM Strategy within
approved risk appetite and portfolio standards. The strategy will cover all
segments, and include a robust risk, governance and control framework, and the
people plan required to support sustainable delivery with 12 month specifics
and a 1-3 year view.
• Drive
multiple key country-pair corridors; improve our performance in banking the
Cross-Border Trade and Investment flows across all our markets.
Business
Performance
With
Head of RC, CB and IC/IF, and working closely with the Global Product Heads and
Country Management Team (CMT);
•
Interpret and implement client strategy (and exceptions) – including
appropriateness and suitability – at the country level consistent with the
Global FM Strategy.
•
Deliver on country budgets including any signed-off offshore budgets or budgets
booked elsewhere.
• Ensure
development of support platforms which includes all functions (people,
technology and processes) matches’ needs of client facing activities.
•
Involve in active monthly performance monitoring – spot areas of
underperformance and take corrective action.
•
Accountable for Operational Risk losses
Processes
• Ensure
that all processes in country are adhered to in line with approved policies and
procedures
• Ensure
that country through root cause analysis is performed on operational risk event
and deficiencies acted upon.xhj
People
and Talent
With
Business Heads, and working closely with the Global Product Heads (joint
responsibility on appointments, compensation and career management) and Country
Management Team (CMT):
•
Coaching, guidance and management of the FM team to ensure they deliver against
the ambitious financial, non-financial and risk /control objectives.
•
Develop strategic resourcing approach with country HR to ensure robust
identification, selection of key critical hires and deployment of appropriate
talents across FM/Business to deliver the strategy.
•
Accelerating the next generation of leaders
•
Inspire people through leading by example and living the values consistently.
•
Enhance the reputation in the Markets, through personally demonstrating a high
level of professionalism, and developing Bank’s mutually beneficial working
relationships with authorities, customers, agents, advisers, counter-parties,
etc
Risk
Management
•
Accountable for all escalation from country to FM Head and Product Heads to
other stakeholder in senior management, risk or control functions as
appropriate.
• Ensure
strategic execution remains within the agreed Risk appetite and portfolio
standard through appropriate engagement in the various committees as required.
•
Provide leadership in the country ALCO for optimisation and control of the
bank’s assets and liabilities, and markets risk issues, ensure that FM Operates
within the ALCO policies and guidelines to maintain the statutory, operational
and stress liquidity targets and ratios at all times.
• Remain
alert to the risk of money laundering and assist in the Bank effort in
combating it by adhering to the key principle in relation to identify and knowing
our customers, reporting suspicious, safeguarding records and not disclosing
suspicions to customer. Ensure to undertake training aimed to combating money
laundering.
• Ensure
employees are adequately trained and competent for the roles they perform, including
any internal authorisation processes.
Governance
•
Provide oversight in country, ensuring compliance with the highest standards of
regulatory conduct and compliance practices as defined by internal and external
requirements. This includes compliance with local banking laws, other
applicable laws (e.g. laws governing securities activities, company law) and
anti-money laundering regulations and guidelines.
• Engage
with all audits report findings, relevant to the FM Business in country and
ensure feedback is acted upon.
• In
collaboration with country CEO, develop and sustain relationship with external
parties to ensure that the bank is viewed as a thought leader and active
contributor in the financial services industry in shaping local (and where possible
region) regulatory policy and development. In addition, ensure a broad approach
to engagement, not just with formal authorities but with other thought leaders
and power-brokers/policy influencers in the country.
Conduct
•
Provide leadership in Financial Market Tanzania to comply with the highest
standards of regulatory and business conduct and compliance practices as
defined by internal and external requirements.
•
Understand and ensure compliance with, in letter and spirit, all applicable
laws, regulations and guidelines including those governing securities
activities, company law, anti-money laundering, terrorist financing and
sanctions; the Group’s policies and procedures; and the Group Code of Conduct.
• Take
personal responsibility for understanding the risk and compliance requirements
of the role.
•
Effectively and collaboratively identify, escalate, mitigate and resolve risk
and compliance matters.
Qualification
•
University degree in a commercial/financial discipline with good analytical
skills and ability to make speedy and accurate decisions under pressure.
• A
broad and detailed knowledge of the Financial Markets product range with 5
years relevant trading room experience.
•
Willingness to take measured risks
•
Proficiency for evaluating market conditions and responding quickly,
proactively and positively
• Broad
knowledge of banking practices and local banking regulation
•
Understanding of cultural, ethnic and religious market conditions in order to
translate regional strategy in to effective local operation.
• Good
analytical and decision making skills
•
Communication and presentation skills in order to influence senior stakeholder
outside the incumbent’s sphere of control
•
Ability to market and establish client relationships
•
Ability to work in a matrix organisation
•
Continuous judgement is needed with regards to the movement in external
economic factors and their impact on the trading positions taken
•
Multi-product and multi-cultural environment
A
diverse culture We are committed to building a culture that fosters a diverse
and inclusive environment that’s free from bias, where everyone can realise
their full potential and make a positive contribution. This is just one of our
values that is expressed in our brand promise – here for good. Apply Now…
==============
Teller
Company:
Standard Chartered Bank
Location:
Dsm, Dar es Salaam, Tanzania
Career
Level: Associate
Industries:
Banking, Insurance, Financial Services
Description
Leading
the way in International Banking. With more than 86,000 employees in 68
countries, and a 150-year history in some of the world’s most dynamic markets,
Standard Chartered is listed on the London and Hong Kong Stock Exchanges as
well as the Bombay and National Stock Exchanges in India. See our history
Job
Purpose
Be
accountable for providing prompt and efficient counter service to customers.
Key
Responsibilities
•
Process daily counter transactions for deposits and withdrawals to savings and
current accounts (involving cash, cheques, and inter-account transfers),
currency exchange and other wealth management products.
•
Issuance Of drafts; cashier’s orders.
•
Support in migrating transactions to digital platform by giving referral to
sales team.
•
Support sales team through referral.
• Handle
and resolve customer inquiries/complaints in professional manner.
•
Balancing of individual cash.
•
Posting of internally raised back office entries.
• Handle
foreign exchange transactions.
•
Management of ATM Cash (Nominated Teller).
•
Maintain minimum standard of cleanness of the auto lobby and ensure automated
machines are functioning and in order (ATM Teller).
• Vault
custodian at agencies (When assigned to work at the agencies)
• Encash
cheques and other related instruments as per stipulates limits and bank
procedures
•
Sorting and clearing of soiled notes
• Sort
Cash For ATMs (Nominated Teller)
•
Transfer of cash between teller and treasury
• Report
to branch operation manager all suspected cases likely to involve fraud,
forgeries or money laundering
•
Perform any other duties as assigned by supervisor
• Ensure
not to encash withdrawals/ accept cash deposits being done by any staff member
on behalf of customers.
• Report
all suspicious transactions and incidents of money laundering in line with
group policy and standards, local and regulatory requirements.
• Ensure
implementation and monitor compliance in relation to money laundering
prevention as specified by group policy and standards and local regulations.
• Ensure
compliance with controls and procedures on customer due diligence introduced to
address money laundering prevention and compliance risk
Experience
& Knowledge
•
Bachelor degree in business related studies.
•
Enormous knowledge of bank products and procedures
• 3
years relevant banking experience
•
Customer focused
• Good
communication skills
•
Ability to adapt and work flexibly as part of the team
Career
development If you’re a bright mind with big ambitions, we’ll actively
encourage you to fulfil your potential. Thanks to our rich and varied
international footprint, we can offer exciting opportunities working across
different countries and cultures. Apply Now and take the next step in
fulfilling your potential.