Job
Opportunities at Mwalimu Commercial Bank PLC (MCB)
Mwisho
wa kutuma maombi: 20th May 2018
Position: Teller (3post)
Reporting
to: Branch Manager Key Responsibilities :
• Ensure
a high level of customer service in discharging the telling duties
•
Managing and controlling customer queues.
• Serve
customers with courtesy and friendliness. Ensure customer complaints are
captured and dealt with or escalated
•
Balancing cash and forwarding the till to the strong room.
• To
post the TTs from time to time as assigned.
• To
generate daily reports regarding conducted transactions, as appropriate.
• Any
other duties as assigned by the line manager
Qualifications:
•
Bachelor degree
•
Ability to quickly grasp and understand banking policies, guidelines (rules),
systems
• Must
be honest, firm, smart and hard working
Applications Deadline:20th May
2018
Mode of
Application
All
applications, CVs and Certificates should be sent through recruitment@mcb.co.tz
Please
note:
• Only
shortlisted Candidates will be contacted.
•
Applicants must indicate the position they are applying for.
Position: Credit Analyst
Reporting to: Manager Credit
Administration
Key
Responsibilities :
• To
make sure all loans approved have credit worthiness and provide the required
recommendations
•
Assessing, analyzing and interpreting complicated financial information of the
customers loan applications.
•
Visiting customer where there is a need of confirmation of the information
submitted.
• Make
sure the Bank credit exposure are within the limit approved.
• Assist
credit department in growing quality loan portfolio and reconcile credit files
•
Develop and prepare databases and models to support analysis of credit
applications.
•
Perform any other duties as assigned by the line manager
Qualifications:
•
Bachelor degree in business related field
• At
least 2 years experience in credit analysis
•
Ability to quickly grasp and understand banking policies, guidelines (rules),
systems
• Must
be honest, firm, smart and hard working
Applications Deadline: 20th May
2018
Mode of
Application
All
applications, CVs and Certificates should be sent through recruitment@mcb.co.tz
Please
note:
• Only
shortlisted Candidates will be contacted.
•
Applicants must indicate the position they are applying for.
Position: Call Center Officer
Reporting to: Customer Service
Manager
Key
Responsibilities :
•
Respond to all incoming customer calls, internal requests and email
correspondences.
• Ensure
all complaints are captured on time and resolved within the turnaround time.
•
Prepare and update complaint database timely, making sure it is properly
written.
• Modify
and improve all the processes which creates barriers in serving customers to
improve customer satisfaction.
• Ensure
acknowledgment, holding and resolution calls, letters and emails are issued
timely to customers and customers documents are filed properly.
•
Perform any other duties as assigned by the line manager
Qualifications:
•
Bachelor degree
•
Ability to quickly grasp and understand banking policies, guidelines (rules),
systems
• Must
be friendly, honest, firm, smart and hard working
•
Ability to communicate to customers and provide support on time
Applications Deadline: 20th May
2018
Mode of
Application
All
applications, CVs and Certificates should be sent through recruitment@mcb.co.tz
Please
note:
• Only
shortlisted Candidates will be contacted.
•
Applicants must indicate the position they are applying for.