United
Republic of Tanzania: Information Management and Technology Officer
Organization: International
Organization for Migration
Country: United Republic of
Tanzania
Closing date: 13 Jun 2018
Position Title : Information
Management and Technology Officer
Duty Station : Kigoma, Tanzania
Classification : Professional
Staff, Grade P3
Type of Appointment : Fixed term,
one year with possibility of extension
Estimated Start Date : As soon as
possible
Closing Date : 13 June 2018
Established
in 1951, IOM is a Related Organization of the United Nations, and as the
leading
UN
agency in the field of migration, works closely with governmental,
intergovernmental and
non-governmental
partners. IOM is dedicated to promoting humane and orderly migration for the
benefit of all. It does so by providing services and advice to governments and
migrants.
IOM is
committed to a diverse and inclusive environment. Applications from qualified
female candidates are especially encouraged. For the purpose of the vacancy,
the following candidates are considered as first-tier candidates:
1.
Internal candidates
2.
Qualified applicants from the following NMS countries:
Antigua
and Barbuda, Bahamas, Congo, Cabo Verde, Czech Republic, Djibouti, Fiji,
Micronesia (Federated States of), Gabon, Guyana, Iceland, Comoros, Lesotho,
Libya, Montenegro, Marshall Islands, Mauritania, Malawi, Namibia, Nauru, Papua
New Guinea, Paraguay, Seychelles, Slovenia, Suriname, El Salvador, Swaziland,
Timor-Leste, Holy See, Saint Vincent and the Grenadines, Vanuatu, Samoa
Context:
Under
the direct supervision of the Chief of Mission, and technical supervision of
the Information and Communications Technology (ICT) Global Operations Manager
and in close coordination with Project Managers the successful candidate will
coordinate and manage all activities around Information Management and
Technology services for the United States Refugee Admissions Program (USRAP)
program and the mission in general.
Core
Functions / Responsibilities:
Propose,
plan, design, implement and maintain an integrated mechanism for data and
information management, including various in house and third-party applications
across all mission activities to ensure most effective and efficient processes
to deliver timely, accurate and reliable information for operational,
monitoring and reporting purposes. As applicable, do not duplicate and
integrate with corporate and central systems and reporting mechanisms.
Promote
and support the implementation of IOM corporate applications in field missions'
such as Migrant Management Operational Systems Application (MiMOSA), PRISM and
others.
Establish
regular liaison with partners and project managers to support the information
management needs. Train and support field work related to survey and
assessment; database assistants in the use, maintenance and support of database
system and related information management tools.
Manage
and maintain network WAN and LAN infrastructure, desktops and associated
equipment.
Systematically
ensure in close coordination with Resource Management that the budget planning
is incorporated in project and mission budgets including IT staffing,
infrastructure and maintenance needs.
Train
and supervise national IT staff in Dar es Salaam and Sub Office Kigoma.
Regularly
monitor, propose and implement all necessary modifications in compliance of the
information management systems and infrastructure as per IOM IT policies,
standards and best practice for high performance, reliability and information
security.
Act as
main point of contact for MiMOSA Information requirements and system
administration matters.
Coordinate
with Logistic and ensure proper technical specification for purchase of IT
related equipment and propose most suitable solutions.
Plan and
supervise the installation, operation and administration of security for the
various systems and network components including: virus protection and Internet
security.
Provide
Backup and Disaster Recovery Plans for mission databases and Email data.
Organize
and administer user support services for all staff in the mission and ensure
proper response time in troubleshooting and resolving of all IT related issues.
Technical
troubleshooting and configuration of MIDAS to ensure seamless data exchange
between the PoE and the central database.
On-the-job
training on troubleshooting to Immigration ITC staff and IOM ITC staff.
Support
MIDAS technicians with any other technical needs.
Performs
other tasks as assigned by the supervisor.
Required
Qualifications and Experience:
Education
•
Master’s degree in Computer Science, Information Systems, Mathematics,
Statistics, Electrical Engineering or a related field from an accredited
academic institution with five years of relevant professional experience; or
•
University degree in the above fields with seven years of relevant professional
experience.
Experience
•
Progressively responsible experience in planning, design, development,
implementation and maintenance of computer information systems, or related
area.
•
Effective resource management skills and strategic and creative thinking.
Ability to prioritize tasks and strong organizational skills. Ability to
develop clear and concise proposals. Ability to supervise and direct staff
under critical and stressful situations. Effective problem-solving approach,
ability to work in a cross-divisional team and ability to quickly understand
IOM business processes.
•
Knowledge of Software & Systems Development Life Cycle and experience in
managing
applications
development and/or support teams.
• Experience
configuring and working with Microsoft Internet Information Server (IIS) and
SQL Server 2008 and Visual Studio 2010, required;
•
Extensive knowledge of Windows Active Directory and Messaging Systems;
• Cisco
devices, VPN, VoIP, MS Office, Antivirus Software and utilities; holder of CCNA
and/or a
Microsoft
Certification a distinct advantage;
•
Knowledge of IT Service Management frameworks such as ITIL, COBIT.
Languages
Fluency
in English is required. Working knowledge of Kiswahili is an advantage.
Desirable
Competencies:
Behavioral
•
Accountability – takes responsibility for action and manages constructive
criticisms;
• Client
Orientation – works effectively well with client and stakeholders;
•
Continuous Learning – promotes continuous learning for self and others;
•
Communication – listens and communicates clearly, adapting delivery to the
audience;
•
Creativity and Initiative – actively seeks new ways of improving programmes or
services;
•
Leadership and Negotiation – develops effective partnerships with internal and
external stakeholders;
•
Performance Management – identify ways and implement actions to improve
performance of self and others;
•
Planning and Organizing – plans work, anticipates risks, and sets goals within
area of responsibility;
•
Professionalism – displays mastery of subject matter;
•
Teamwork – contributes to a collegial team environment; incorporates gender
related needs, perspectives, concerns and promotes equal gender participation;
•
Technological Awareness – displays awareness of relevant technological
solutions;
•
Resource Mobilization – works with internal and external stakeholders to meet
resource needs of IOM.
Other:
Internationally
recruited professional staff are required to be mobile.
Any
offer made to the candidate in relation to this vacancy notice is subject to
funding confirmation.
The list
of NMS countries above includes all IOM Member States which are non-represented
in the Professional Category of staff members. For this staff category,
candidates who are nationals of the duty station’s country cannot be considered
eligible.
Appointment
will be subject to certification that the candidate is medically fit for
appointment, accreditation, any residency or visa requirements, and security
clearances.
How to
apply:
Interested
candidates are invited to submit their applications via PRISM, IOM
e-Recruitment system, by 13 June 2018 at the latest, referring to this advertisement.
For
further information, please refer to:
http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html
In order
for an application to be considered valid, IOM only accepts online profiles
duly completed.
Only
shortlisted candidates will be contacted. You can track the progress of your
application on your personal application page in the IOM e-recruitment system.
Posting
period:
From
31.05.2018 to 13.06.2018
Requisition:
VN2018/135(P)-InformationManagementandTechnologyOfficer(P3)-Kigoma,Tanzania
(55506439)
Released