United Republic of Tanzania: Information Management and Technology Officer

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United Republic of Tanzania: Information Management and Technology Officer




Organization: International Organization for Migration
Country: United Republic of Tanzania
Closing date: 13 Jun 2018

Position Title : Information Management and Technology Officer

Duty Station : Kigoma, Tanzania

Classification : Professional Staff, Grade P3

Type of Appointment : Fixed term, one year with possibility of extension

Estimated Start Date : As soon as possible

Closing Date : 13 June 2018

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading

UN agency in the field of migration, works closely with governmental, intergovernmental and

non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to a diverse and inclusive environment. Applications from qualified female candidates are especially encouraged. For the purpose of the vacancy, the following candidates are considered as first-tier candidates:

1. Internal candidates

2. Qualified applicants from the following NMS countries:

Antigua and Barbuda, Bahamas, Congo, Cabo Verde, Czech Republic, Djibouti, Fiji, Micronesia (Federated States of), Gabon, Guyana, Iceland, Comoros, Lesotho, Libya, Montenegro, Marshall Islands, Mauritania, Malawi, Namibia, Nauru, Papua New Guinea, Paraguay, Seychelles, Slovenia, Suriname, El Salvador, Swaziland, Timor-Leste, Holy See, Saint Vincent and the Grenadines, Vanuatu, Samoa

Context:

Under the direct supervision of the Chief of Mission, and technical supervision of the Information and Communications Technology (ICT) Global Operations Manager and in close coordination with Project Managers the successful candidate will coordinate and manage all activities around Information Management and Technology services for the United States Refugee Admissions Program (USRAP) program and the mission in general.

Core Functions / Responsibilities:

Propose, plan, design, implement and maintain an integrated mechanism for data and information management, including various in house and third-party applications across all mission activities to ensure most effective and efficient processes to deliver timely, accurate and reliable information for operational, monitoring and reporting purposes. As applicable, do not duplicate and integrate with corporate and central systems and reporting mechanisms.

Promote and support the implementation of IOM corporate applications in field missions' such as Migrant Management Operational Systems Application (MiMOSA), PRISM and others.

Establish regular liaison with partners and project managers to support the information management needs. Train and support field work related to survey and assessment; database assistants in the use, maintenance and support of database system and related information management tools.

Manage and maintain network WAN and LAN infrastructure, desktops and associated equipment.

Systematically ensure in close coordination with Resource Management that the budget planning is incorporated in project and mission budgets including IT staffing, infrastructure and maintenance needs.

Train and supervise national IT staff in Dar es Salaam and Sub Office Kigoma.

Regularly monitor, propose and implement all necessary modifications in compliance of the information management systems and infrastructure as per IOM IT policies, standards and best practice for high performance, reliability and information security.

Act as main point of contact for MiMOSA Information requirements and system administration matters.

Coordinate with Logistic and ensure proper technical specification for purchase of IT related equipment and propose most suitable solutions.

Plan and supervise the installation, operation and administration of security for the various systems and network components including: virus protection and Internet security.

Provide Backup and Disaster Recovery Plans for mission databases and Email data.

Organize and administer user support services for all staff in the mission and ensure proper response time in troubleshooting and resolving of all IT related issues.

Technical troubleshooting and configuration of MIDAS to ensure seamless data exchange between the PoE and the central database.

On-the-job training on troubleshooting to Immigration ITC staff and IOM ITC staff.


  


Support MIDAS technicians with any other technical needs.

Performs other tasks as assigned by the supervisor.

Required Qualifications and Experience:

Education

• Master’s degree in Computer Science, Information Systems, Mathematics, Statistics, Electrical Engineering or a related field from an accredited academic institution with five years of relevant professional experience; or

• University degree in the above fields with seven years of relevant professional experience.

Experience

• Progressively responsible experience in planning, design, development, implementation and maintenance of computer information systems, or related area.

• Effective resource management skills and strategic and creative thinking. Ability to prioritize tasks and strong organizational skills. Ability to develop clear and concise proposals. Ability to supervise and direct staff under critical and stressful situations. Effective problem-solving approach, ability to work in a cross-divisional team and ability to quickly understand IOM business processes.

• Knowledge of Software & Systems Development Life Cycle and experience in managing

applications development and/or support teams.

• Experience configuring and working with Microsoft Internet Information Server (IIS) and SQL Server 2008 and Visual Studio 2010, required;

• Extensive knowledge of Windows Active Directory and Messaging Systems;

• Cisco devices, VPN, VoIP, MS Office, Antivirus Software and utilities; holder of CCNA and/or a

Microsoft Certification a distinct advantage;

• Knowledge of IT Service Management frameworks such as ITIL, COBIT.

Languages

Fluency in English is required. Working knowledge of Kiswahili is an advantage.

Desirable Competencies:

Behavioral

• Accountability – takes responsibility for action and manages constructive criticisms;

• Client Orientation – works effectively well with client and stakeholders;

• Continuous Learning – promotes continuous learning for self and others;

• Communication – listens and communicates clearly, adapting delivery to the audience;

• Creativity and Initiative – actively seeks new ways of improving programmes or services;

• Leadership and Negotiation – develops effective partnerships with internal and external stakeholders;

• Performance Management – identify ways and implement actions to improve performance of self and others;

• Planning and Organizing – plans work, anticipates risks, and sets goals within area of responsibility;

• Professionalism – displays mastery of subject matter;

• Teamwork – contributes to a collegial team environment; incorporates gender related needs, perspectives, concerns and promotes equal gender participation;

• Technological Awareness – displays awareness of relevant technological solutions;

• Resource Mobilization – works with internal and external stakeholders to meet resource needs of IOM.

Other:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

The list of NMS countries above includes all IOM Member States which are non-represented in the Professional Category of staff members. For this staff category, candidates who are nationals of the duty station’s country cannot be considered eligible.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, and security clearances.

How to apply:

Interested candidates are invited to submit their applications via PRISM, IOM e-Recruitment system, by 13 June 2018 at the latest, referring to this advertisement.

For further information, please refer to:

http://www.iom.int/cms/en/sites/iom/home/about-iom-1/recruitment/how-to-apply.html

In order for an application to be considered valid, IOM only accepts online profiles duly completed.

Only shortlisted candidates will be contacted. You can track the progress of your application on your personal application page in the IOM e-recruitment system.

Posting period:

From 31.05.2018 to 13.06.2018

Requisition: VN2018/135(P)-InformationManagementandTechnologyOfficer(P3)-Kigoma,Tanzania

(55506439) Released

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