JOB
OPPORTUNITIES AT HELPAGE INTERNATIONAL.
TITTLE:Consultant.
Request
for Consultancy –Designing of Mobile Application for case management database
system
Background
HelpAge
international is a non-profit humanitarian agency that envisions a world in
which older men and women everywhere can lead dignified, healthy and secure
lives as they grow older. We deploy our energies to combat poverty, exclusion
and discrimination in older age, now and in the future. HelpAge International
has a tripartite partnership agreement with UNHCR and Government of Tanzania to
provide life-saving protection and assistance to Burundian refugees categorized
as persons with specific needs in Nduta and Mtendeli camps. The vulnerable refugees
targeted and supported includes The cumulative figure of all PSN in both camps
stands at 22,908PSN (16120female, 6788Male) as of 30th November 2018
PSNs
experience multiple vulnerabilities in a context where mass population
displacement increases their risks to social exclusion. Age and physical
disability intersecting with gender further disadvantage those unable to
compete for the limited humanitarian assistance, Age and physical disability
intersecting with gender further disadvantage those unable to compete for the
limited humanitarian assistance available. They face heightened protection
risks of violence and exploitation, and restricted access to humanitarian
assistance and protection due to neglect, discrimination, and/or isolation by
family or community members.1 As such, they often fail to fulfill their
immediate needs, increasing their protection risks, and face major obstacles in
accessing existing services and assistance.
With
funding from BPRM HelpAge International has continued to ensure inclusion,
rights protection and provision of appropriate services to Persons with
Specific needs (PSN) in the two camps of Nduta and Mtendeli, and the
surrounding host communities in Kibondo and Kakonko districts respective in
Kigoma region, north western Tanzania
Purpose
of the Assignment
As
part of ensuring accountability, knowledge sharing, efficiency and paper work
in data collection activities, HelpAge aims to adopt next a generation platform
by translating its web based open platform of the case management database
system , as well as other data collection tools, into a mobile platform. Mobile
application is needed that can be installed on smartphones and tablets and it
can be always accessible, even if there is no Internet connection available.
Such a mobile platform is expected to further enlarge Help Age pool of digital
data collection tools and bring our results and achievement instantly to the
general public globally in a friendly and accessible manner.
Scope
of Work
The
task of the consultant will be to develop, design and assist in the launch of a
multi-platform mobile application that will illustrate all the components of
the already designed case management database system. It will also provide
additional information such as country or region mobile platform that will be
linked to the existing web-based platforms for Help Age International. It will
also feature specific data developed for the purpose of this app. The task will
also include upgrading major components of the case management database system
to meet current demands that includes;
·
Enhance access of the system form any points and its capacity to display
uploaded information for any user,
·
Review the inventory component to fit the current needs,
·
Review assessment component to fit the current needs,
The
consultant will also have to develop a training manual for the app and provide
training to all staffs on the usage of the app.
While
not exhaustive, the following basic requirements for the app have been
identified;
·
The mobile platform should be accessible on multiple platform
·
The mobile app should reflect and capture all key components of the case
management database system.
·
The data displayed on the app from existing sources should update automatically
·
A Content Management System to enable Help Age staff to upload, update and tag
new content
·
Display multimedia content
·
Features such as notification system, specification for target devices and
localization (Geo tagging)
·
The applications interface will be designed for English but possibility of
being expanded to other languages
·
Focus on simplicity, great performance and attractive design, the mobile app
ought to be innovative, informative, and user-friendly. In other words, your
focus is to have an app that not only meets the requirements of the target
audience but also is interactive and easy to use.
Essential
skills and qualifications
1.
The consultant must have minimum of 3 years work experience in mobile apps
development (Android, iOS, Windows Phone), website designing and management.
2.
Ability to design the structure of the database and write appropriate
interfaces (e.g. Microsoft Excel) for data entry and ensure data quality and
security
3.
Experience working with local and international organizations and clients of
similar discipline.
The
consultant must show proven experiences of successfully executing similar
assignments.
5.
Experience in training project personnel in the use of database management
applications
6.
Maturity and professional ability to handle sensitive information and ability
to respect the confidentiality of such information while working with Help Age
and even after the contract ends.
7.
Proven ability to work effectively with others – including in multicultural
team – and strong interpersonal skills
8.
Ability to work under pressure, and commitment to meet deadlines
Fluency
in English
10.The
assignment will be supervised by the Monitoring and Evaluation department
Key
Tasks
The
consultant will work closely with Help Age staffs to agree on the scope of work
prior to commencement of the assignment. Key tasks will include the following;
1.
Provide a detailed work plan clearly showing the information gathering,
planning, design, development, testing and delivery and the maintenance phases
for the app, database.
2.
Conduct an audience analysis to inform the design of the app, database.
3.
Design and develop the app, database and website for the project
4.
Pilot test/debug the app, database.
5.
Develop a documentation and an operation manual on how to use the app, database
and website effectively.
6.
Provide training to assigned staff on the use of the app, database and website
features.
7.
Launch the app on various platforms.
8.
Provide on-going maintenance of the app, database.
9.
Provide reliable hosting and registration platforms – on robust dedicated
servers to allow for smooth operations of the app, database and website
10.
Ensure robust Information Security procedures and principles pertaining to
relevant data protection and confidentiality aspects (including appropriate
data backups), in accordance with Help Age IT standards and procedures.
Deliverables
The
deliverables shall include the following:
1.
A fully working app, easy to use, with clear navigation available for both
Android and IOS platforms.
2.
A fully working database, with user friendly system and a dashboard able to
provide clear data analysis and reports.
All
software codes for the app, database and website in a softcopy format.
A
training manual for the app, database and website.
5.
Work report
8.
Duration of work
The
consultant will have maximum of 21 days from signing of agreement to complete
the assignment.
Expression
of Interest
Interested
individual are requested to apply by submitting their expression of interest
describing their expertise and background experience. The proposal and CV
should explain briefly:
1.
Your competency to meet and provide analysed information as outlined in this
TOR
An
example of a relevant piece of work undertaken by the applicant.
Financial
proposal: The financial proposal should provide cost estimates for services
rendered including daily consultancy fees.
All
interest Applicant should submit their application by 18th May 2018 to the
office Manager, HelpAge international P.O.Box 9846, Dar es salaam or to:
syone.simon@helpage.org
Request
for Consultancy – Designing of Mobile Application for case management database
system