Job opportunities finca
Business
Analyst
Location
Other
Dar es Salaam District Dar Es Salaam
Description
Industry:
Banking & Finance
Minimum
Qualification: Bachelor
Minimum
Experience: 3 years
BASIC
FUNCTION
The
Business Analyst (BA) is an integral part of one of the application support
teams, participates in process of integration of applications within the
network of FINCA subsidiaries.
The BA
will work closely with Operational and Finance Departments of FINCA
subsidiaries, as well as with regional and corporate business and IT
professionals, with an aim to consolidate and document the business
requirements, translating the requirements into the parameterization settings.
MAJOR
ACTIVITIES
Under
supervision and guidance by Project Manager and Chief Operations Officer, the
Business Analyst will be responsible for:
PLAN AND
ORGANISE
Lead the
business process definition and alignment to new application. Documentation and
maintenance of process maps and diagrams describing the operational process in
FINCA subsidiary.
In
coordination with Project Manager and subsidiary management team, assess the
risks related to the correct definition and alignment of subsidiary’s
operational requirements for the new application in relation with risks
associated to parameterization and user acceptance testing phases of the
implementation process.
Guide
the team subsidiary’s subject matter experts; ensure the sufficient
documentation of all additions and modifications to the subsidiary's policies
and procedures, business requirements and operational reporting.
Focus
quality management on determining the requirements by subsidiaries and aligning
them to the IT standards and practices.
ACQUIRE
AND IMPLEMENT
Participate
in application implementation process, lead the team of subsidiary’s subject
matter experts and manage the implementation phases requiring involvement and
certification by business users:
Manage
PWT/Gap Analysis process with subsidiary:
Provide
detailed product walk through of system functionality and parameterization.
Understand
the functionality of system application and Map the same to their business
model.
Identify
and document the functionality gaps discovered.
Suggest
and discuss recommendations on possible workarounds to the functionality gaps
identified.
Manage
the application parameterization process:
Capturing
Day 0 data to be defined for system (Excel format).
Reviewing
the Day-0, modify in line with subsidiary's business model;
Understanding
the impact of day 0 setup changes in consultation with vendor consultants.
o Ensure
the sufficient data cleansing and inconsistency verification procedures are
planned for data migration process:
Determine
the data cleansing criteria and procedures
Creation
of test plan for data migration results
o
Providing guidance to the User Acceptance Testing phase preparation and
execution phases:
Leading
the process of defining the logical test calendar and creation of test plan for
each logical day; Collating test case scenarios covering major areas of
operational activity, user access level and authorization, application language
translation / localization activity.
Leading
the process of creating the test plan for each logical day; Collating test case
scenarios covering the application functionality and behavior in respect of
migrated data.
Leading
the process of creating the test plan and test case scenarios covering the
operational reporting infrastructure.
Coordinating
the issue resolution process during the user acceptance testing phase. Ensure
the issues are being resolved in line with established communication framework.
Coordinate
the process of verification and certification of issue resolution results.
Responsible
for maintaining the register of issues identified during the user acceptance
testing phase.
Document
all changes performed to the initial parameterization settings (Day-0) during
UAT process.
o
Prepare pilot rollout plan; Identify data entry scope for application users,
prepare data entry source reflecting the actual business operations performed.
Identify the excepted result for data entry activity in coordination with
subsidiary's Financial and Operations department.
o
Coordinate the execution of data entry and verification for multiple operational
days in line with Pilot Rollout Plan procedures.
Being a
part of the application supporting team, BA is responsible to continue the
collaboration with subsidiary’s management team ensuring sufficient
o
Maintain ongoing communications with application users to determine areas where
data entry and processing can be improved, and proactively recommend such
improvements to Subsidiary’s Parameterization Committee.
o
Consolidate all changes performed to the initial parameterization settings
(Day-0) after going live with new application.
o
Provide the assistance to a regional support team in organization of sufficient
testing procedures for all releases to the subsidiary’s production environment
(such as fixes, updates, patches, etc.).
o
Organize sufficient testing of standard and ad-hoc reports generated through
the Corporate Data Warehouse.
o
Organization of training for subsidiary personnel in respect of accessing and
using the Corporate Data Warehouse infrastructure.
DELIVER
AND SUPPORT
Manage
the data entry process for all parameterization changes after respective
approval and test.
Ensure
the quality assurance and standardization of system training materials and user
guidelines used by the subsidiaries during the implementation phase, as well as
after the going live for training of the new users of the application.
Being
part of the system support team, provide the expertise in system functionality
and parameterization; participate in resolution of incidents and problems
escalated on regional level
.
MONITOR
AND EVALUATE
Work
with subsidiary management team to define a set of performance targets for
system functionality. Monitor the post-implementation performance of system
application functionality. Ensure the application adequately responds the
functional needs of the subsidiary.
Periodically
review the functional performance of system against targets, analyze the cause
of any deviations, and initiate remedial action to address the underlying
causes.
PERSONNEL
SPECIFICATIONS:
Knowledge
and Education:
Experience
with Core Application will be considered a plus.
Any
certification with International Institute of Business Analysis – IIBA will be
a significant advantage.
Key
Competences:
Requirements
elicitation,
Business
requirements collection, documentation and communication,
Business
case writing and management of traceability matrices,
Requirements
evaluation and validation,
Use
diagrams in documentation, such as DFA, UML, and process flows, and modeling
tools,
Business
process diagramming,
Excellent
Microsoft and Spreadsheet skills,
Organizing
skills,
Task and
scheduling skills.
Job
Skills:
Excellent
interpersonal, written and oral communication skills of English; The ability to
present information and ideas clearly and concisely;
Strong
leadership skills with proven capacity to direct, to influence and to motivate
the team under management.
Excellent
capacity to present and to explain the information, persuade to the others and
promote the understanding and the consensus.
Proven
success in contributing to a team-oriented environment.
Proven
ability to balance, prioritize and organize multiple tasks.
High
level of energy, creativity, flexibility, enthusiasm and commitment·
self-confidence and initiative
Accuracy,
attention to detail and awareness of deadlines
A hard
working self-starter with initiative, able to set own priorities.
Disposition
to travel out of his/her place of origin up to 75% time possible
Strong
commitment with the social mission of FINCA.
Exposure:
- 3-5
years of experience within a technical or consulting environment, ideally with
2+ years in the software development life cycle (design, development, coding,
testing and implementation);
-
Experience in conducting gap analyses between business requirements and software;
-
Experience within the financial services, microfinance, and environment;
-
Experience in functional decomposition of business processes for developers;
-
Experience in analysis of operational processes;
-
Experience working on technical/functional specifications;
-
Excellent abilities of technical writing and documentation;
-
Ability of translating easily the needs of business in technical solutions.
-
Capacity verified to work creative and analytic in the problems solution
environment
The
Business Analyst will work closely with Operational and Finance Departments of
FINCA subsidiaries
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