General Manager / Hotel Manager at Kebbys Hotel Management
Job Summary
The General manager is
responsible for all aspects of operations at the hotel, to day-to-day staff
management and guests.
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Minimum
Qualification:
·
Bachelor
Experience
·
Level:
Management level
·
Experience
Length: 10 years
Job
Description
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Kebbys
Hotel is located at Mwenge in Bamaga Area along Bagamoyo Road. Kebbys Hotel is
at close proximity to Banks, shopping centers including the Mlimani City Mall
and only 20 mins drive from the airport. Kebbys Hotel has a capacity of 41
rooms categorized in Standard, Superior and Suites all with Jacuzzis forms.
Kebbys Hotel do have tailor made Conference services for Corporate,
International and Regional Clientele in our 5 conference Halls with a capacity
between 15 Pax and 400 Pax. A 500 Pax State of the art multi functions hall for
all type of occasions is ideally located in the Hotel for your utility. For
proper and hotel management for good health and quality, Kebby Hotel board has
like to advert the position below.
POSITION TITLE: General Manager / Hotel Manager REPORTS
TO: Managing Director / Area General Manager / Owner LOCATION: Dar es Salaam
POSITION SUMMARY: The General manager is responsible for all aspects of
operations at the hotel, to day-to-day staff management and guests. He / She
should be an ambassador for the brand and your hotel. Provide leadership and
strategic planning to all departments in support of our service culture,
maximized operations and guest satisfaction. Work Very closely with the hotel
owners and other stake holders. Responsible for managing the Hotels management
team (HOD's) and overall hotel targets to deliver an excellent Guest
experience. A General Manager would also be required to manage between
profitability and guest satisfaction measures.
GM DUTIES AND RESPONSIBILITIES:
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Oversee
the operations functions of the hotel, as per the Organizational chart. Hold
regular briefings and meetings with all head of departments.
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Ensure
full compliance to Hotel operating controls, SOP’s, policies, procedures and
service standards. Lead all key property issues including capital projects,
customer service and refurbishment. Handling complaints and oversee the service
recovery procedures.
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Responsible
for the preparation, presentation and subsequent achievement of the hotel's
annual Operating Budget, Marketing & Sales Plan and Capital Budget. Manage
on-going profitability of the hotel, ensuring revenue and guest satisfaction
targets are met and exceeded.
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Ensure
all decisions are made in the best interest of the hotels and management.
Deliver hotel budget goals and set other short and long term strategic goals
for the property.
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Developing
improvement actions, carry out costs savings.
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A
strong understanding of P&L statements and the ability to react with
impactful strategies Closely monitor the hotels business reports on a daily
basis and take decisions accordingly.
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Ensure
that monthly financial outlooks for Rooms, Food & Beverage, Admin &
General, on target and accurate. Maximizing room yield and hotels / resort
revenue through innovative sales practices and yield management programs.
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Prepare
a monthly financial reporting for the owners and stake holders. Draw up plans
and budget (revenues, costs, etc.) for the owners.
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Helping
in the procurement of operating supplies and equipment and contracting with
third-party vendors for essential equipment’s and services.
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Act
as a final decision maker in hiring a key staff. Coordination with HOD's for
the execution of all activities and functions. Overseeing and managing all
departments and working closely with department heads daily.
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Manage
and develop the Hotel Executive team to ensure career progression and
development. Be accountable for responsibilities of department heads and take
ownership of all guest complaints. Provide effective leadership to hotel team
members.
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Lead
in all aspects of business planning. Respond to audits to ensure continual
improvement is achieved. Corporate client handling and take part in new client
acquisition along with the sales team whenever required. Assisting in
residential sales as and when required and development with strong sales
prospects. Responsible for safeguarding the quality of operations both
(internal & external audits). Responsible for legalization, Occupational
Health & Safety Act, fire regulations and other legal requirements. PREREQUISITES: The ideal candidate is a
seasoned and highly intelligent hotel professional with outstanding, management
skills and extensive hands-on experience. Available to work when needed,
including weekends, holidays, and nights.
EDUCATION: A university degree in hotel
management or a related field with Experience in opening, managing or
re-positioning a hotel with clear track record. Excellent computer system
skills. EXPERIENCE: At least 10
years’ experience in the hospitality industry, with significant luxury and
international experience, ideally including experience in remote locations. And
5 to 10 years of experience as a General Manager or Asst. General Manager.
How to apply Kebby Hotel has
competitive Compensation package. For detailed information, interested
candidates may submit their application Curriculum Vitae (CV) Resume,
Photocopies of academic and professional certificates and Name and address of
(3) referees to Managing Director Kebbys Hotel and Tours Ltd P. O. BOX 31156
Dar es Salaam
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