Sales
and Ticketing Agent Opportunities at Kenya Airways
Sales
and Ticketing Agent Jobs Brief Description
To
provide excellent service to customers in terms of ticketing reservations and
KQ product to generate sales and ensure customer satisfaction and loyalty
Detailed
Description
• To do Reservations and ticketing for all
KQ clients to generate sales.
• Fare quotes to all KQ clients to provide
the best applicable fares and generate sales
• To recruit and handle existing and
prospective frequent fliers to win and retain loyalty.
• Printing and reconciling of sales
returns to account for daily sales.
• To
promote all KQ products to create awareness and generate sales
• To promote direct telephone sales so as
to reduce distribution costs and generate sales
Qualifications
QUALIFICATIONS
‘O’
level Division III
IATA/UFTAA diploma/basic airline fares and ticketing
COMPETENCES
• Team player
• Customer focused
• Good communication skills
• Pleasant personality/approachable
• Self confident and well groomed
• Excellent knowledge of KQ produc